After-Sales
Qualified staff is exclusively dedicated to the customer assistance, both from remote and on-site, with the aim of optimizing the management of the plants. The customer can choose the most suitable service package thanks to the wide range of services offered.
24 / 7
support*<2 h
reaction time97%
plants with After Sales contracts*up to
- GLOBAL COVERAGE: 2 service subsidiaries and 5 international service partner companies
- ASSISTANCE: Turboden 24/7, the call center service h24, 7 days per week
- CUSTOMIZED SERVICES:
- single contact for requests for support
- staff dedicated to on-site and remote technical support
- assistance of an international network of companies able to provide technical support
- wide range of services provided
- prompt assistance and customized after-sales services
- remote technical support using innovative tools
- dedicated spare parts warehouse
Turboden power plants can be remote monitored, by means of self-testing tools developed in-house.
WHY TO CHOOSE OUR AFTER-SALES

- Prompt skilled remote support
- Smart customer-oriented team
- Professional internal field support team
- On-line helpdesk and machine book
- Expertise with 17-years of fleet Operation & Maintenance
- Continuous plant improvements
HOW IT WORKS
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Customer request or Turboden planned check
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Trend analysis with local operator support
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Focused teamwork and technical decisions
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REACTION PLAN: remote or on-site
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Satisfied customer