After-Sales

Name: Turboden S.p.A.
Address: via Cernaia 10, Brescia, BS, 25124, IT
Telephone: +390303552001

Qualified staff is exclusively dedicated to the customer assistance, both from remote and on-site, with the aim of optimizing the management of the plants. The customer can choose the most suitable service package thanks to the wide range of services offered.

HOW IT WORKS

Customer request or Turboden planned check
Trend analysis with local operator support
Focused teamwork and technical decisions
REACTION PLAN: remote or on-site
Satisfied customer

GLOBAL COVERAGE: 2 service subsidiaries and 5 international service partner companies
ASSISTANCE: Turboden 24/7, the call center service h24, 7 days per week
CUSTOMIZED SERVICES:
single contact for requests for support

staff dedicated to on-site and remote technical support

assistance of an international network of companies able to provide technical support

wide range of services provided

prompt assistance and customized after-sales services

remote technical support using innovative tools

dedicated spare parts warehouse

Turboden power plants can be remote monitored, by means of self-testing tools developed in-house.

WHY TO CHOOSE OUR AFTER-SALES

Prompt skilled remote support
Smart customer-oriented team
Professional internal field support team
On-line helpdesk and machine book
Expertise with 17-years of fleet Operation & Maintenance
Continuous plant improvements